Privacy Policy

Effective Date: January 17, 2025

Introduction

Welcome to Crystalsplendorr. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any other way. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information from our users: personal information and non-personal information.

  • Personal Information: This includes information that can identify you, such as your name, email address, phone number, mailing address, payment information, and any other information you provide when purchasing products, subscribing to newsletters, or contacting us.

  • Non-Personal Information: This includes information that is collected automatically when you visit our website, such as your IP address, browser type, device information, and browsing activity. This helps us analyze site traffic and improve the user experience.

2. How We Use Your Information

The information we collect is used for various purposes, including:

  • Processing Orders: To fulfill orders and provide customer support, including payment processing, shipping, and delivery.

  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.

  • Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about new products, sales, and other updates related to our services. You can opt-out of these communications at any time.

  • Website Improvement: We use non-personal information to analyze trends, track user movements, and improve the functionality and performance of our website.

  • Legal Compliance: We may use your information to comply with legal obligations or protect our rights and property, or the rights of others.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your personal information with trusted third-party vendors who assist us in processing payments, delivering packages, managing email subscriptions, or performing other business operations. These third parties are required to keep your information confidential and are only allowed to use it to perform specific tasks on our behalf.

  • Business Transfers: If Crystalsplendorr undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs.

  • Legal Compliance: In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to subpoenas or court orders, or protect the rights, property, and safety of Crystalsplendorr, our customers, or others.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to secure sensitive information, such as payment details, and employ physical, electronic, and administrative safeguards to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and other tracking technologies. Cookies are small files stored on your device that allow us to recognize your preferences, remember your login details, and personalize your browsing experience. You can adjust your browser settings to reject cookies, but this may impact your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Request corrections to any inaccurate or incomplete information we hold about you.
  • Delete: Request the deletion of your personal information, subject to legal limitations.
  • Opt-Out of Marketing: Unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.

To exercise these rights, please contact us at info@crystalsplendorr.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website, and the changes will be effective as of the “Effective Date” listed at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us: