Payment Policy

Effective Date: January 17, 2025

Introduction

At Crystalsplendorr, we want to ensure a smooth and secure payment process for all our customers. This Payment Policy outlines the various payment methods we accept, security measures, and terms related to payment processing for purchases made on our website.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience and flexibility for our customers. The following payment options are available:

  • Credit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with Visa or MasterCard logos are accepted.
  • PayPal: PayPal is available for secure payments.
  • Other Payment Methods: We may also offer additional payment options, such as Apple Pay, Google Pay, or other digital wallets, depending on your location.

All payments are processed securely via encrypted channels to protect your personal and financial information.

2. Payment Security

We prioritize the safety and security of our customers’ payment information. When you make a purchase on our website, all payment transactions are handled through secure, PCI-compliant payment gateways. Your credit card information, PayPal account details, or other payment methods are never stored by us; they are processed securely through third-party providers.

To ensure maximum security, we use SSL (Secure Socket Layer) encryption technology to protect sensitive data during transmission. We also employ industry-standard fraud prevention systems to identify and prevent fraudulent activities during the payment process.

3. Payment Authorization and Charges

Once you place an order on Crystalsplendorr, your payment will be authorized by your payment provider. If you use a credit or debit card, the charge will be processed immediately after the order is placed. For PayPal and other digital wallet payments, the payment will be processed immediately as well.

Please note that the final charge on your payment may vary if there are any applicable taxes or shipping charges added at checkout. These will be clearly displayed before you complete your purchase.

4. Order Confirmation and Payment Processing

After your payment is successfully processed, you will receive an order confirmation email containing your order number, the details of the items purchased, the total amount paid, and an estimated shipping date. If there are any issues with your payment, you will be notified immediately.

In some cases, we may need to verify additional information to process your payment. This may involve contacting you for clarification or requesting additional documents. Please be assured that any information you provide will be handled securely and only used for verification purposes.

5. Payment Errors and Issues

In rare cases, payment errors may occur due to technical issues or incorrect payment details. If your payment is declined or there is an issue processing your payment, we will notify you via email or phone and ask for a resolution. You may be asked to provide a different payment method or update your payment details.

6. Currency

All transactions are processed in U.S. Dollars (USD). If you are shopping from outside the United States, the final charge on your statement will be subject to your bank’s exchange rate and any foreign transaction fees. Please check with your bank for details on foreign currency conversion.

7. Payment Disputes and Chargebacks

If you have any concerns about a charge, we encourage you to reach out to our customer service team at info@crystalsplendorr.com for assistance before initiating a chargeback with your bank or payment provider. We take chargebacks seriously and will work diligently to resolve any issues to ensure a positive customer experience.

8. Contact Information

If you have any questions or issues regarding payments, please do not hesitate to reach out to us: